Dennis H., Redwood City
Our finicky Miele dishwasher did it again! I found Roshan through Yelp! and heard back from him within an hour or so. I was traveling, so I had to have The Grandma be available to meet him. An appointment was scheduled and he showed up on time.
He got the machine working quickly and provided a good explanation of what was going on and how we could prevent it from happening again (we probably used too much soap). He also gave us a lot of options and told us if the fix didn't work he'd come back and update it without a full service call charge. His rates were on par with others coming for a 1 hour job.
Good work, fair price, on time, hence five stars.
Naresh G. in Los Altos
Very professional, got the work done to fix my cook top down draft in a very professional way in the first visit.
Roshan is responsive and honest. He's the first person I call for help on any appliance issues. Great service!
Roshan has repaired our KitchenAid dishwasher twice, and each time was thorough, knowledgable, timely and efficient. He also gave us tips on how to keep the machine from having problems in the future and so far, no additional breakdowns. He also seems like a very kind person, which is important in my book.
Roshan is very conscientious, and will go out of his way to diagnose and troubleshoot the problem. Highly recommend!
Sylvia M. in Cupertino
Very professional, on time and offered suggestions on how to avoid future problems.
Janet C., Saratoga
I have used Baycity 3 times and each time they text before they arrive and they arrive in time frame they said they would. In addition, they explained what the issue with the appliance is, what they have to do to fix it, and they they do what they said they would do. I will continue to use Baycity for all our repairs.
Homeowner in Santa Clara, CA
He came on time as promised. He checked the suspected part found the problem replaced it. It took him only few minutes because I turn around the refrigerator for easy access. He told me that if there's any problem I should call him. He's courteous and very polite.
Great service. Fast, efficient and reasonable. Loved Roshan Omar. Would recommend.